Punter Sam Koch, the Ravens’ longest-tenured player, announces retirement after...

Multichannel business managers frequently voice the desire to have one system or software package that is capable of managing the entire enterprise, encompassing all functional areas. Enterprise resources planning (ERP) systems have been available for years. Because the multichannel phenomenon–traditional brick-and-mortar businesses reaching into direct marketing, and traditional direct-to-customer companies developing brick-and-mortar stores as well as a Web presence–is so recent, it has in many cases outstripped the ability of software vendors to keep pace.

Having a single computer system control all functional areas in a business and use a common customer, inventory, order, and item database makes perfect sense,...

Trey Mancini badly needed a break. Over the last month of the 2021 season, the magnitude of the past year and a half weighed on the Orioles first baseman — beginning with a cancer diagnosis and concluding with a rapid return to baseball and the rigors that come with a 162-game sprint.

In all of that, the breath inside him was pent up, held in, waiting for a release.

“Trey loves baseball, loves Baltimore, as do I,” Mancini’s fiancée, Sara Perlman, said. “We were so ready for it to end. Because he was so exhausted. He was drained.”

So...

QUALITIES OF THE COUNSELOR: Genuineness, Empathy, Warmth, Unconditional Positive Regard

Genuineness, empathy, warmth, and unconditional positive regard are the core counselor qualities. Some people possess these qualities because of their philosophy and personality. Others can develop them through awareness and practice.

genuineness

By genuineness I am referring to sincerity, and this is something that is conveyed by means of eye contact and facial expression. I am communicating non-verbally that what my client has to say is of the greatest importance and I am truly interested in it. So I speak of genuineness as opposed to being mechanical; a counselor who...

Q: Jimmy Butler is not going to be running all over the place and creating a path to the foul line with Marcus Smart back. Mr. Butler, meet the Defensive Player of the Year. – Alton.

A: No city listed with this one, but I did sense a New England accent when I read it (or maybe it was the Sam Adams that I’m drinking while typing). Or could it be: Mr. Smart meet foul trouble. Yes, should Marcus Smart be able to push past his mid-foot injury and return for Game 2 of Heat-Celtics, he certainly injects another...

After the trade that returned the Ravens’ wide receiver group to that oh-so-familiar offseason zone — more potential than production, more questions than answers — Eric DeCosta couldn’t resist a joke. The Ravens general manager had just traded Marquise “Hollywood” Brown for the first-round pick that became center Tyler Linderbaum. He was asked: Did the deal leave the team thin at wide receiver?

“I was thinking about that, and I kind of missed all the questions this year,” DeCosta said last month. “I was thinking, ‘I kind of want to get back to the days of old,’ you know?”